Recent Posts

Fast Response to Water Damage Events in Durango, Colorado

5/9/2019 (Permalink)

Water Damage Fast Response to Water Damage Events in Durango, Colorado Specialized equipment and techniques are required to properly dry out your structure after a water damage event.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties 

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Need Emergency Service? Call Us 24/7 – (970) 259-6184

Three Causes of a Leaking Toilet

5/9/2019 (Permalink)

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.


1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in your area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any wire damage and restoration issue.

Please call us at 970-259-6184

Business Contingency and Evacuation Planning for a Fire in Durango, CO

5/9/2019 (Permalink)

Commercial Business Contingency and Evacuation Planning for a Fire in Durango, CO Be prepared for the unthinkable like a fire in your commercial building.

Have an evacuation plan in case of a fire in your business to ensure safety of your employees

You never want to think of a fire breaking out at your Durango, Colorado business, but it’s better to plan for the worst and never see a moment’s danger than it is to hope for the best and face catastrophe without a plan. That’s why you need a fire contingency plan and safe evacuation strategy for your business – to protect yourself, your property, your employees, and your customers.

Steps to Create a Contingency Plan

It’s not enough to just have a contingency plan in place. Your contingency plan needs to be executable not just by you, but by everyone in your business.

• Establish a designated evacuation plan and alternate routes. Determine the fastest, safest way to leave the building. Chart the route as part of documented procedures, but also ensure that each route has an alternate route in the event that others are blocked by fire or falling debris.


• Post evacuation and safety procedures near all exits and thoroughfares. Employees and customers alike should be able to immediately find a map of the safest evacuation route no matter where they are on your premises. Ensure that easy graphical instructions are available; most don’t have time or presence of mind to stop and read written instructions during a fire.


• Designate evacuation leaders. Your business should have two or more employees per shift who are designated as evacuation leaders, preferably more for backups. Your evacuation leaders are tasked with taking control of the situation and guiding others, especially customers who may not be familiar with drills.


• Ensure all employees have a handout with contact information for emergency personnel and documented safety procedures. Provide this information immediately on hire, and periodically reiterate.


• Conduct safety training drills. At least once per month, do random safety training/fire drills to reinforce protocols in an emergency.


• Periodically test all sprinklers and fire safety equipment. Smart planning will safeguard your people. Smart protections will safeguard your inventory and property. Make sure all fire extinguishers, sprinklers, and other fire safety equipment are operational and functioning up to spec.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any pre-season water pipe inspections or any water damage issue.

Please call us at 970-259-6184.

What To Do When You Lose Power in Durango, CO

5/9/2019 (Permalink)

Storm season means an increased chance of power outrage in Durango, Colorado

Ice, snow and high winds can wreak havoc upon power lines. Storm season means an increased chance of a power outage. Losing power at your business in Durango, Colorodo doesn't have to mean losing valuable data or working hours, though. There are a few things you can do to make sure all your files are saved and accessible for workers.

Have a Generator

Every building should have at least one portable generator that can keep the power going when the municipal supply is cut off. A backup generator can help maintain electricity to various items:

  • Basement sump pumps
  • Office equipment
  • Lights
  • Computers
  • Heating system
  • Fire system

A generator not only keeps your business running but also keeps your building protected from certain hazards that may accompany the storm. If the basement floods, for example, remediation experts can resolve your problem faster if you have a working sump pump to remove most of the water before they arrive. You can save a lot of money on repairs and lost revenue if you can maintain basic functions after a power outage.

Seek Alternate Sources

Between the time when the power goes out and the generator kicks in, it's helpful to have sources that can help employees save what they're working on. Plugging each computer into an uninterrupted power supply does just that. The UPS lets the device run on its battery until another power source can take over. Because it's difficult to predict how long you may be without power, especially if you don't have a generator, it's important to make sure that the battery is strong and that employees only use their computers for essential functions so that it can last as long as possible.

A power outage doesn't have to spark widespread panic as employees lament the loss of documents they worked hard to create. By taking a couple of precautions, you can implement solutions that outlast the blackout.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any storm season damage issue.

Please call us at 970-259-6184.

4 Steps To Fix a Storm-Damaged Roof in Pagosa Springs, CO

5/9/2019 (Permalink)

Storm Damage 4 Steps To Fix a Storm-Damaged Roof in Pagosa Springs, CO Heavy and/or large hail can quickly damage the roof of a home.

Four Roof Repair Steps To Resolve The Problem

Hail and wind damage can lead to major roof problems. Missing or cracked singles or broken seals may cause leaks that threaten the interior of your home and even lead to serious secondary issues, such as mold growth. Take immediate action to document and mitigate the full extent of the damage. Follow these four roof repair steps to quickly resolve the problem.

1. Document Damage

Take photographs or videos of damage resulting from hail, wind, or other storm conditions. This footage can help to support a home insurance claim. It is important to capture this evidence prior to taking any mitigation measures. The case for coverage may be even stronger if you also have relatively recent footage of the condition of your roof prior to the storm.

2. Mitigate Damage

Board up and use tarps to keep out debris and additional moisture until repairs can take place. If leaks have penetrated into your attic or the interior of your home, you should also remove water and try to dry out the damage to the best of your ability.

3. Schedule Repairs

If a storm has affected many homes in the area, it may be a while before roof repair is possible. You should make an effort to schedule these repairs as soon as possible after observing signs of roof damage.

4. Choose Storm-Resistant Materials

If you live in a region prone to adverse weather that is known to damage roofs such as high winds or hail, you may want to invest in having roofers use storm-resistant materials in repairing or rebuilding the roof of your home.

If your roof has recently sustained storm damage, you should notify your insurance company and schedule roof repair sooner rather than later. Take immediate action to mitigate the damage and rely on the expertise of a residential storm damage repair company.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any storm season damage issue.

Please call us at 970-259-6184.

The First Steps in Disaster Restoration For Your Business

5/6/2019 (Permalink)

After any natural disaster, you as a business owner will be left wondering where to start when it comes to picking up the pieces. You not only have to worry about repairing your own home, but also your commercial property. If your building has experienced severe damages, here are some disaster restoration tips to help you get your business back up and running as soon as possible:

  • Safety First. Safety should always be priority number one, whether you are a business owner, a homeowner or both. Even after extreme weather is over and flood waters begin to recede, for example, flooding is still a danger. Potential electrical hazards may exist, and gas leaks and water contaminants are often present - these issues will not be readily apparent to the untrained eye, so enlisting the help of professionals to determine whether there are safety hazards to remove will be a smart decision. Your property should remain off limits until an experienced inspector determines all structures and grounds are safe.
  • Insurance Claims. Begin your claim filing process for any major damages as soon as you are able. Dealing with insurance companies can be a frustrating and time-consuming process, so contacting your insurance agent right away will help get you on the road to recovery sooner rather than later. You can contact them periodically with details about the damages as they emerge, but being proactive in starting the process will save you stress in the long run.
  • Damage Survey. Take your time in processing the damages your business has sustained. It will be an emotional experience, more than likely, so don’t be surprised by that. As you assess the scope of the destruction, take plenty of pictures and make detailed notes for your insurance claims and company records.
  • Salvage. Remove any undamaged items or those things that you know can be repaired, and store them in a safe place until the disaster restoration of your business is completed. Make any minor fixes that you are able to handle, but don’t hesitate to contact professionals for assistance in the big stuff.
  • Professional Help. Damage restoration companies know how to handle projects of all types and sizes, and their expertise will help you get back to work quickly. The team at SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties can guide you through the entire process.

There is hope after a disaster, and you can recover. 

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 970-259-6184

IICRC Certified Firm

5/6/2019 (Permalink)

SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties

SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any fire damage and restoration issue. Please call us at 970-259-6184

SERVPRO "Like it never even happened."

5/6/2019 (Permalink)

Why SERVPRO SERVPRO "Like it never even happened." Crew members of the SERVPRO of Archuleta, La Plata, Montezuma and San Juan Counties team.

SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties prides itself on its slogan "Like it never even happened." When a disaster or emergency happens the dedicated team of professionals spring into action saving homeowners and insurance companies thousands of dollars by offering services to return properties to the preloss state. 

The team is professional and assists families in need to help them get back to normal as quickly as possible after an unexpected disaster or damage. Some of the property maintenance services SERVPRO offers are mold remediation, property restoration, board ups, air duct cleaning, fire and water restoration and more! 

The SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties team prides itself on providing excellent customer service during the customer's time of need and works closely with insurance companies to make the entire process as easy as possible. 

HVAC CLEANING AND MAINTENANCE THAT WILL IMPROVE THE AIR QUALITY OF YOUR BUSINESS

5/6/2019 (Permalink)

Hiring a professional to inspect, clean, and maintain your HVAC system will save you time and trouble. You will want to schedule an inspection every fall and again in spring, after the heavier use months during winter and summer. Your professional will inspect and clean all the wiring and mechanisms of your business’ HVAC units, which requires training and expertise. Scheduling regular inspections, cleaning, and maintenance of your HVAC will greatly improve the air quality of your business, and that will be good news to everyone - staff and guests alike.

As a business owner, there are several simple maintenance chores that you can do to prolong your system’s life and increase its efficiency between professional inspections and maintenance, such as:

Regularly:

  • Get a high-efficiency, pleated air filter for your specific unit.
  • Keep your heating units and AC free of pollen, leaves, and grass.
  • Keep two feet of space clear around your outdoor AC and heating units.
  • Inspect refrigerant lines every month.
  • Replace your air filters at least every 90 days.
  • In the summer, turn off the water running to the furnace humidifier.
  • In the fall, replace the humidifier filter and turn the water back on.

Annually:

  • Replace the carbon monoxide detector battery
  • Make sure your outdoor AC unit is on firm and level ground
  • Clean AC condensation with a bleach and water mixture

Caring for your HVAC properly throughout the year will keep the air quality and atmosphere of your business pleasant and healthy, which keeps your staff happy and content. It will also save you money by improving and maintaining the energy efficiency throughout your buildings and premises.

The SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties team is here to answer any questions you might have. We are also experienced in large cleanup jobs such as those needed because of fire damage or water damage, and we are pros at mold remediation.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any fire damage and restoration issue.  Please call us at 970-259-6184

What is Fire Legal Liability?

10/16/2018 (Permalink)

Fire Damage What is Fire Legal Liability? A common kitchen fire can be devastating. Call the professionals at SERVPRO to make it like it never even happened.

Liability is a legal term used to describe responsibility. Here, liability refers to who will pay for fire damage.

Fire damage liability is included in most commercial general liability policies. It’s required in most cases. However, these policies only pay if the business is at fault for the damage.

There are limitations to fire legal liability coverage. Limitations may include low coverage limits; limited or no coverage for damaged property contents; or no coverage for auxiliary damages (e.g., water damage), which is common after a fire.

Lease agreements can stipulate that tenants are responsible for fire-related property damage regardless of how the fire damage occurs.

In cases were limitations apply, business owners could be on the hook for the total or remaining costs to repair damaged property.

Depending on your business and coverage needs, getting the right insurance can make all the difference after a major property disaster.

Find the Right Coverage

Fire damage legal liability is often overlooked in commercial general liability policies. Moreover, depending on how much space is rented (e.g., one office or an entire building) will help inform how much coverage is needed.

Businesses and individuals renting commercial space should purchase a general policy that covers liability due to any type of negligence that results in a fire or causes damage to another’s property.

Moreover, lease agreements should be reviewed carefully. The insurance clause defines the rights and obligations of each party and who purchases insurance, what coverage is required, financial limits, and so on.

How Can a Company like SERVPRO Help?

It’s in the best interest of a landlord or tenant to contact a professional restoration company after a fire.

First, fire damage leaves behind contaminants like soot and smoke smells, which can result in irritation or respiratory issues for some people. A fire damage repair company will have the tools and experience required to clean, sanitize, and rebuild damaged property to like-new condition.

Second, fire-damaged properties are easy targets for criminals. Security features are often damaged or destroyed, leaving a property vulnerable to vandalism and theft. If the property is dangerous and someone gets injured, property owners could face further legal problems.

Securing the property is faster and easier with a professional restoration team. They’ll board up entrance points, provide on-site power if needed, and erect temporary fencing to secure a perimeter.

Lastly, documentation is very important following property damage of any kind. Fire-damage experts work with insurance companies regularly and know what they’re looking for when compiling damage reports.

In some cases, the insurance company will pressure claimants to use an insurance-preferred vendor for cleanup and restoration.

However, these vendors don’t work for you, they work for the insurance company. This can be problematic after major fire damage.

By selecting your own restoration company, property owners can ensure they’re being represented fairly and accurately.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any fire damage and restoration issue.

Please call us at 970-259-6184