Recent Water Damage Posts

Clean, Gray & Black Water

8/1/2019 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any water damage and restoration issue.

Please call us at 970-259-6184

Fast Response to Water Damage Events in Durango, Colorado

5/9/2019 (Permalink)

Specialized equipment and techniques are required to properly dry out your structure after a water damage event.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties 

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Need Emergency Service? Call Us 24/7 – (970) 259-6184

Three Causes of a Leaking Toilet

5/9/2019 (Permalink)

A leaking toilet is a nuisance, especially when the problem only occurs after flushing. Running toilets are usually easy to fix because the issue likely happens in the tank. Therefore, to fix a running toilet, you replace the flapper or flush valve. Unfortunately, a toilet that leaks only after flushing can have numerous causes and solutions. However, there are three most likely causes.


1. Wax Ring

A bathroom leak stemming from a flushing toilet may be caused by a dry wax ring or the improper installation of it. This ring sits between the floor and toilet drains, and when the toilet is snugged up to the floor, the ring is supposed to create an airtight seal. However, if the seal dries out or has been installed incorrectly, then the wax ring acts more like a channel or a lever, allowing water to escape after every flush.

2. Flange

The flange is the pipe fitting that is inserted into the waste pipe below the toilet. The wax ring sits on top of the flange. A cracked or broken flange can cause a leaking toilet. Essentially, the flange is below the wax ring, meaning a crack in the flange will eliminate the airtight seal between the toilet and the drain, causing water to escape.

3. Untightened Tank

The main idea is that the toilet rests on a wax ring that is meant to create a tight seal between the toilet drain and the waste pipe. If the seal is compromised in any way, you may experience a leak. Therefore, if the tank is not tightened completely to the floor, then a leak may occur, even if the wax ring and flange are OK and installed correctly.

4. Other

Sometimes, the common causes are not, in fact, the cause of your toilet leak. When that occurs, you may want to call a plumbing specialist in your area to evaluate your toilet and plumbing system, ensuring that all is well.

A leaking toilet is often an easy fix stemming from three potential problem areas. However, when the problem is more significant than expected, you may want to call in the professionals.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any wire damage and restoration issue.

Please call us at 970-259-6184

Tips For Better Water Cleanup In Pagosa Springs

9/13/2018 (Permalink)

Whether it's a burst pipe or a broken appliance that floods your property, it is important to do thorough cleanup to restore your home.

Tips For Better Water Cleanup

Whether it's a burst pipe or a broken appliance that floods your Pagosa Springs property, it is important to do thorough cleanup to restore the property to its preloss condition. Luckily, this is a case of clean water, which has minimal contaminants compared to cases with grey water, so the cleaning process is simpler. The only exception is if the spillage happens when no one is home because even clean water can cause other problems like mold and bad odor if left standing for too long.

Perhaps the best strategy regarding water cleanup in Pagosa Springs is taking every step possible to prevent spillage. In this national preparedness month of September, you should familiarize yourself with ways that help prevent spillage. Check for signs of leakage in hotspots such as the area under sinks, near the water heater and along the plumbing lines especially where there is a connector or any other fitting. Turning off the main water supply is a good idea especially if you plan to be away from the property for a long period. In case you have water-leak detection devices, you should replace the batteries. These measures prevent spillage or limit the time water pools around the property.

If prevention fails, it is essential to take proper remedial action. Having the emergency number of a restoration company like SERVPRO is also important because we have the capacity to start the necessary remedial action as soon as you notify us. Like with any other water emergencies, the speed of water extraction from the property makes a difference to how successful the remedial process is.

Stains can be a major headache if not addressed properly. Most of the stains occur due to transfers from one material to another. For example, books and other materials lying on the floor can transfer stains to the carpet. Metal items can also cause rust stains on carpets or upholstery items, which are close. Our SERVPRO team helps move items before they cause stains. In case we find any stains, we clean them off while the affected materials are still wet because it is more effective this way.

Call SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties for advice and assistance when dealing with water cleanup. You can reach us at (970) 259-6184 any time of the day.

Click here for more about Pagosa Springs.

Water Damaged Carpet Restoration In Durango

7/24/2018 (Permalink)

The SERVPRO Green Fleet Cleans Up and Restores Carpeting in Durango Properties

SERVPRO Skilled Technicians and Equipment Can Save Wet Carpeting and Money for the Homeowner

Many homes in Durango feature expanses of wall-to-wall carpeting. When a water disaster strikes, your investment in floor covering can be at risk. The water flows naturally into the fibers and padding and must be removed to avoid progressive deterioration and secondary damage such as mold growth. Under optimal circumstances, in-place drying strategy can be successful. Our water damage crew have the training and the experience to get the job done.

The water heater in your home rusted through even as the supply line burst and the water damage to your Durango family room carpeting currently involves about half the space. When we arrive, our crew chief evaluates the quality of the water to determine whether in place drying appears possible. Often we decide to remove and discard the padding. One reason is the significant increase in the speed the carpet dries when a layer of wet material is removed. Another is the relatively low cost of replacing the pad, giving the much more expensive carpeting a clean and dry foundation after the moisture levels are brought to normal levels.
 
SERVPRO technicians assigned to your carpet project train extensively through IICRC developed classes in the safe and efficient use of our commercial grade weighted and wanded water extractors. The equipment adds heat as needed to create the correct drying equilibrium. Our employees plot a course, section by section, to extract the water entirely without tearing or stretching the carpeting. We take great care to be thorough but not aggressive with our drying passes to avoid delamination, a type of damage where the secondary backing separates from the primary backing. Delamination destabilizes the fibers of the carpeting, usually resulting in wrinkling and pulling away from the tack strips. Replacement rather than restoration might become necessary when delamination occurs.
 
After extraction of as much water as possible, SERVPRO positions air movers, heaters, and dehumidifiers to achieve the final drying goal. Throughout the process, we maintain the dryness of the portion of carpeting initially unaffected as much as possible. To speed evaporation we may float the carpeting with strategically position air movers, directing the flow beneath as well as above the carpeting. This can also protect the subfloors in certain instances.
 
Call SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties at (970) 259-6184 to schedule an assessment and plan for in-place drying of your carpeting. Water damage restoration can be successful given properly trained employees and proper equipment.

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7 Tips to Prevent Spring Flooding

5/1/2018 (Permalink)

A little preparation goes a long way to help prevent flood damage to your home.

Gutters

Clean your gutters and downspouts annually and inspect them for any leaks. Make sure downspouts are positioned away from the foundation. The goal should be to drain the water at least three feet away, using extension pieces or troughs if necessary.

Landscaping

Inspect the grading around your house. If possible, walk around the house during a heavy rainstorm to ensure that water is not pooling at or near the foundation.

Windows and Doors

Remove debris from window wells, and consider clear acrylic covers that will allow light to enter while keeping debris, water, and pests out.

Septic Tank/Sewer Lines

Spring is a good time to have your septic tank cleaned or your sewer line inspected. Heavy rain can overflow sewers and septic systems, causing a back-up into your house.

Sump Pump

Consider getting a back-up in case of power failure, either a generator or a battery-operated back-up pump. A water alarm will alert you when water is accumulating in your basement.

Foundation

Inspect the exterior foundation, as well as the floors and walls in your basement, for cracks. Depending on the size of the cracks, they may be easily repaired with masonry sealer or caulk. Larger cracks may require professional help. Keep all exterior walls of your home well painted and sealed.

Insurance

Review your property insurance policy and consider additional coverage, especially if you have a finished basement. Usually homeowners’ insurance does not cover flooding or sewer backups unless additional coverage is written into the policy.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any flood damage and restoration issue.

Please call us at 970-259-6184.

Durango, Colorado 24 Hour Emergency Water Damage Service

4/17/2018 (Permalink)

We are here to help 24/7/365

SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties provides 24 hour fire and water damage restoration service throughout Southwest Colorado.

SERVPRO of ALMS is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our team of field technicians has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties

SERVPRO of ALMS specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any storm damage and restoration issue.

Please call us at 970-259-6184

How Do Professionals Combat Odors After a Water Damage Incident to Your Durango Area Home?

4/17/2018 (Permalink)

If you are facing water damage in your home, contact SERVPRO for remediation and restoration services right away.

SERVPRO Technicians Provide Many Options to Combat Odors After Water Damage in Your Home

An incident of water damage can leave your home with a lingering smell that is quite difficult to eliminate. Thankfully, professional restoration experts have the tools, the technology and the knowledge that enables them to combat these smells with ease.

SERVPRO professionals will use some of the latest, state-of-the-art equipment to eliminate odors after a water damage incident in your home. Our IICRC certified professionals use a multi-faceted approach to eliminate both real and imaginary odors as soon as they can. Here are a few commonly used techniques that professionals use to combat smells after water damage incident.

Injection method
Small amounts of highly potent deodorant are injected directly into carpets and upholstery using a syringe and a needle. This method is especially useful if it is not possible to remove the carpet or upholstery. The method is also ideal to eliminate pet odors as well.

Direct spraying
SERVPRO technicians can use this technique to apply a spray of a deodorant solution directly onto the affected area. It can also be used to spray disinfectants in case of water damage due to backed up sewer lines as well. 

Wet fogging
Ultra-Low Volume (ULV) foggers are instruments that can create tiny particles of a deodorant dissolved in water or a solvent by a process called nebulization. The method generates a very fine deodorant mist that can neutralize even the strongest odors after water damage. The deodorant is in the form of a wet mist, and as a result, the process is often called wet fogging.

Dry fogging
The process of dry fogging is similar to wet fogging with a small difference. Heat is used in dry fogging to generate a fine mist of deodorant particles. As there is no solvent or water involved, the process is often called dry fogging. The method creates microscopic particles of deodorant that can neutralize the odor-causing particles no matter where they are located.

SERVPRO of Archuleta, Montezuma, La Plata & San Juan Counties is here to help you 24/7/365 with any water damage and restoration issue.

Please call us at 970-259-6184

Protect Your Investment by Inspecting Your Crawlspace

10/20/2017 (Permalink)

Over time crawlspaces need maintenance.

Crawl Spaces in the Durango and Pagosa Springs area

Many homes in southwest Colorado are built on crawlspaces.  The unique topography of these mountains can create issues for our homes.  Snow load, water runoff, and rising water tables need to be dealt with to maintain your property.

If maintained properly, crawlspaces have advantages over other types of construction.

  • It gets the house above the ground, an important point in damp areas.
  • It is less expensive than a basement, and comparable to the price of a slab foundation.
  • Duct work, plumbing, and electrical can run in the crawl space, which makes them easier to service, and move if necessary.

Proper crawl space maintenance begins outside your home

  • Adequate drainage on your property, keeps water away from your foundation.
    • Re-evaluate your landscaping to keep heavy snows from forcing water under your home
    • Rising water tables could necessitate a sump pump system to divert water from your crawlspace.
  • Building codes typically require a minimum of 6" fall in ground level; over a distance of 10 feet from the perimeter of the building. Depending on the topography of your property in this area, this may not be adequate.
    • In addition, inspect for the following:
      • Depressions that collect ground water near the house.
      • Off-site surface water that flows onto the property.
      • Inadequate building offset from adjacent steep slopes, which generate increased surface water run-off.
      • Malfunctioning downspouts or improper downspout installation.

Crawlspaces can be either ventilated or unventilated

  • Ventilated crawlspaces should have:
    • A minimum of 1 square foot of venting for every 150 square feet of crawlspace area.
    • Plastic sheeting covering the entire crawlspace, with proper overlap, for effectively controlling ground moisture.
  • Unventilated crawlspaces require:
    • Seals to prevent air leakage between outdoor air and the crawlspace.
    • Damp-proofed and insulated perimeter walls.
    • Plastic sheeting covering the entire crawlspace, with proper overlap, for effectively controlling ground moisture.

Periodic inspections of your crawlspace are recommended. 

Items to inspect for are:

  • Standing water on top of vapor barrier.
  • Condensation or leaks on water pipes or ductwork.
  • Muddy soil.
  • Staining on walls from water or efflorescence.
  • Sagging or missing insulation.
  • Plumbing leaks.
  • Musty/moldy or foul odors.
  • Deteriorated vapor barrier.

SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties is here to help you 27/7/365 with any water or mold issues in your crawlspace.

Please call us at 970-259-6184

24 Hour Emergency Water Damage Service for Durango and Surrounding Areas

4/28/2017 (Permalink)

Drying equipment in place after water loss. Water came from above and flooring had to be removed.

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (970) 259-6184

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • CDS - Commercial Drying Specialist
  • SRT - Fire & Smoke Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • OCT - Odor Control Technician
  • ASD - Applied Structural Drying Technician
  • CBI - Certified Colorado Asbestos Building Inspector
  • ACF - Asbestos Consulting Firm

Faster to your Four Corners Water Damage Event

5/26/2016 (Permalink)

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's provides 24 hour fire and water damage restoration service in the Four Corners area

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (970) 259-6184

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's 

SERVPRO of Archuleta, La Plata, Montezuma, & San Juan Co's specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.